If you encounter failure of running the game.

We highly recommend the following steps before reporting the problem.

Solution one:

Delete the UnityCrashHandler64.exe file.

Solution two:

Uninstall or close Tencent PC Manager or any other security software.

Solution three:

Open the game using the input method that comes with Windows.

Solution four:

Use driver management software to update drivers.

Solution five:

Try installing the data runtime.

Click here to download

The install video

Two-minute version: Click to see

Twelve-minute version: Click to see

Solution six:

Update your Windows version to at least Windows 10 or above.

More information: https://www.microsoft.com/zh-cn/windows

Solution seven:

C++ file problem

Please use the DirectX fix tool to fix.

Click here to download

Extract code: wer8

1.Uninstall all the C++ and restart the computer.

2.Use the DirectX fix tool to check and restore C++


If you can’t install C++2015

Click here to get more information: https://www.cnblogs.com/EOEHVT/p/5808095.html

Solution eight:

1.Press WIN+R (or click start-run),and enter gpedit.msc launch the group policy editor.

2.Find Computer configuration in the list on the left – Windows settings-Security settings-Local Strateg-Security Options.

Then find the system encryption on the right:just disable fips-compatible algorithms for encryption,hashing,and signing.

Solution nine:

Double-click the Fix.reg file in the game root directiry and import the registry to fix the BUG.

Solution ten:

Please go to the game root directory and check the properties of The Scroll Of Taiwu Alpha V1.0.exe to run as an administrator.

As shown in the following figure:


If the above does not solve your problem

Please contact us via email or use the forum to post your questions.